Contacted pella storm door service at 866 809 9460.
Pella storm door lock removal.
If either does not operate when the door is open the hardware needs to be replaced.
Once the door is open operate the handle and turn the deadbolt.
The storm door guy does a step by step walk through on how to disassemble a storm door handle in this case specifically a pella select or ashford model.
Step 2 replace the entire lockset if the handle cannot be removed.
Loosen the two expander screws and raise the expander so that the rubber sweep just touches the top of the threshold.
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For the first 12 months this will be done at no cost to the purchaser and a reinstallation credit of up to 25 will apply.
The storm door s bottom expander sweep may be dragging on the threshold.
Pella s attractive selection of storm doors are designed to suit your preferences including screens that roll out of sight or decorative designs.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
Choose a style below to learn more and find the door that best fits your needs.
1 pella will provide parts or exchange at its option any door determined to be defective in ma terial or workmanship for a period of five 5 years from the original date of purchase.
Pella storm doors and screen doors are built with the quality and craftsmanship that go into all of our products.
There may be a pocket of air pressure between the primary door and storm door.
From the interior side of the door remove the screws holding the handle in place.
The pella contact suggested removing the screw cover strip on the latch side and removing the 5 screws holding the latch side trim.
Contact pella to purchase a replacement handle then install it on your door according to the manufacturer s instructions.